Shangri-La Chinese Restaurant

About

Chinese

Price Range : Under $10 ($)

  • star
    Yelp rating
    3 stars

Location

Adress: 784 Blossom Hill Rd, Los Gatos, CA 95032

Phone: (408) 358-5020

Work Hours

Mon 11:00 am-3:00 pm
Tue 11:00 am-3:00 pm
Wed 11:00 am-3:00 pm
Thu 11:00 am-3:00 pm
Fri 11:00 am-3:00 pm
Sat 11:00 am-3:00 pm
Sun 11:00 am-3:00 pm

Business info

  • turned_in_not
    Health Score
    98 out of 100
  • list_alt
    Takes Reservations
    No
  • directions_car
    Delivery
    Yes
  • move_to_inbox
    Take-out
    Yes
  • credit_card
    Accepts Credit Cards
    Yes
  • thumb_up
    Good For
    Lunch, Dinner
  • local_parking
    Parking
    Private Lot
  • directions_bike
    Bike Parking
    Yes
  • accessibility
    Good for Kids
    Yes
  • group
    Good for Groups
    Yes
  • insert_emoticon
    Ambience
    Casual
  • volume_up
    Noise Level
    Average
  • local_bar
    Alcohol
    No
  • transit_enterexit
    Outdoor Seating
    Yes
  • wifi
    Wi-Fi
    Free
  • tv
    Has TV
    No
  • fastfood
    Caters
    No
  • turned_in_not
    Gender Neutral Restrooms
    Yes

Reviews

  • Ivy C.

    star star star star star 6 October 2026

    My kitchen is remodeling, the manager Ms Lin helped to to customize my dinner, not too salty spicy for my 3 year old girl. I have been eating there 60 days during my kitchen remodeling. Haven't tired yet. Great food, great service!!

  • Gina P.

    star star star_border star_border star_border 3 October 2026

    My husband and I were in town and decided to try this spot for some dinner. We walked in and barely received a hello and the absolute bare minimum from the very clearly disinterested cashier.

    Which, to be fair, obviously, neither of us are here for the riveting conversation, but to have a little more acknowledgment at any point of the transaction would have given us a slightly better experience.

    The food was okay at best in terms of flavor. Price-wise, not worth what is charged. We ordered the sesame chicken and the honey walnut prawns.

    Sesame chicken was the best part of the meal and the portion size was pretty good. Flavor and crispiness were good.

    Honey walnut prawns were disappointing. The sauce seemed like it separated and the portion was very small. Definitely not worth what was charged.

    The bathroom also looked like it wasn't cleaned regularly.

    In summary, the customer service was lackluster, food is definitely overpriced, and it's a very mediocre experience.

  • No N.

    star star_border star_border star_border star_border 1 October 2026

    I decided it couldn't be that bad and wanted to like it...but oh boy was I beyond disappointed. My hubby and I ordered take out over the phone after a long day of biking and wanted some Chinese food. The guy at the front was nice and my order was ready by the time I came. The restaurant seemed clean but it was slow and no other guests. I checked-in to get a free drink with purchase on yelp and all they had was soda. Order the Shangri-La Special and a Coca Cola.

    The food portion was ok but it didn't look great. It was advertised as chicken salad with 2 beef skewers and two prawns..more like leftover plain battered chicken over iceberg lettuce, dried chewy beef sticks and two tiny badly battered shrimp fried in old oil. NotHing very special... :( The sauce didn't help much.

    I took a gulp of the coke and noticed a weird chemical taste...had my hubby taste it and he confirmed it was bleach!! ugh couldn't believe it!

    I don't like giving bad reviews but this was one of the worst Chinese food I've ever had... SERIOUSLY, Panda Express is wayyyyyy better. And if you still decide to come here anyway, don't order the soda!

  • Carol N.

    star star star_border star_border star_border 24 September 2026

    Very disappointed. I ordered the Beef with Black Mushrooms and what I got was a soupy Beef with white button mushrooms.  I love black mushrooms and have had at many Chinese restaurants.  Black mushrooms are Shiitake and I cook with them frequently and can say this is a way the restaurant sells a dish but uses cheap ingredients.  I won't order again and I don't recommend them.

  • John T.

    star star star star star 16 September 2026

    What a great place to eat. The Chinese Chicken Salad and the Sizzling Rice Soup are excellent! I eat here several times a month and always have had very good food

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